The Serendipit solutions are all about breaking through boundaries to allow for fresh ides to arise from your brand, while making your budget feel bigger. We know discovering creative solutions to stay connected and top-of-mind with your customers is the key in today’s brand centric world. This is why we believe in the art of discovery, not invention. The basis for our solutions and recommendations will come from you, your customers and your employees. Importantly, we also look at shaping your story and finding the best fitting solutions but talking to customers and employees that you may have lost. We gather all of that information and we come up with a strategy and with tactics that we feel confident will work to reach your goals, when executed on behalf of your brand.
Some of our solutions include:
MARKETING AND COMMUNICATION
Creation and management of strategic marketing plans, budgets and timelines
Creation of advertising strategies
Management / development / production of advertising materials
Customer database management / development
Creation and management of customer communication materials
Comprehensive market research / project positioning
Community identity development
Production of website, interactive, virtual and other online resources
PUBLIC RELATIONS
Creation and management of community outreach strategy
Special events planning and coordination
Media relations, press release creation and distribution
Social media set-up and management
Crisis communication planning and execution
Sponsorships and charitable programs
BRANDING & GRAPHIC DESIGN
Branding exercises
Creation and production of advertisements
Creation and production of marketing collateral
Website design
GLOBAL OPERATIONS DEVELOPMENT
Evaluation of global operations / enterprise objectives
Development of synergies amongst key operational functions
Leverage supply volume with fewer vendors – increase NOI
Centralize production of marketing outputs
Formulate production / strategy calender
Student Housing, Multi-Family and Real Estate specific
LEASING / SALES MANAGEMENT
Recruit and train “A” class employees
Provide all sales / leasing training and management
Project and maintain sales / leasing velocity
Sales / leasing management software set-up and training
Contract/ transaction management
Move-in Management and coordination
COMMUNITY PROGRAMING
Residence life program development / management
Recruitment / hiring of community assistants
Local and national co–vending set–up
RENEWAL PROGRAMS
Strategic development and deployment of renewal materials
Creation and management of resident / parent communication materials
MERCHANDISING
Leasing/sales center design and flow recommendations and management
Creation of proper flow between models / vignettes / virtual
Coordination of display materials – floor plans / renderings
Coordination and management of rendering artists
(Student Housing, Multi-Family and New Development specific)
