In a new business presentation last week, a board member of a community-focused organization asked us how we are able to market to demographics different than our own, specifically an older demographic. We took this question as an opportunity to define the process we take with each of our clients and describe our commitment to gaining measurable results.
Your business has finally decided to take the plunge into the realm of social media and you’re wondering where to go from here. But where do you start in your efforts to engage your fans? Obviously, you want to be as creative and exciting as possible. What if you could offer a prize to increase traffic to your page by getting your fans to create buzz by posting pictures and videos? Great idea, right?
Many of our clients ask us why their brand needs to have a presence on Twitter or Facebook. They want to know why anyone would care to follow or friend their brands.
Another study, conducted by Razorfish in August 2009, concluded that exclusive deals were the top reason people followed brands on Twitter. It also showed that people who friended a brand on Facebook or Myspace more likely to be a current customer of that brand than those who became of fan of a brand on Twitter.
It’s a new year, and we’ve got tons of new great news here at Serendipit!
First off, we have had some amazing things happening with our clients. We’ve had some exciting, hands-on training sessions with Ultimate Student Living (Campus Suites & College Suites) across the country. So far we’ve been working with Murray State, Western Kentucky University, Miami University of Ohio and Purdue University. Tomorrow, we head to South Carolina for training sessions with the University of South Carolina, then back to Tempe for training at Arizona State.
We have also been working on the brand new Trillium Residential website, set to launch in mid-February. For Safeguard Security, we’ve done some great social media training seminars with their team and we’ve gotten tons of media attention. And, our fave tech client, Axosoft, is about to get some huge media attention (we’ll link to those as soon as they are published!). Keep reading →
With the holidays upon us, it’s sometimes easy to lose focus of business goals. With a struggling economy that has hopefully reached a plateau, if you’re not in the retail business, November and December can be tough months for your company. It’s the end of year and 2010 is right around the corner.
Now is not the time, however, to become complacent and blame your lower revenues on the holidays. You have to continue to think outside the box and even step up your game to end the year with a bang. Here are five ways we’ve come up with to give your company the boost it needs to start 2010 with fireworks!
After doing a bit of research for one of our clients today, I found a stat that shocked me: 54% of U.S. companies ban social media in the workplace…according to a study done by Robert Half Technology (an IT staffing company).
It’s shocking because, in my opinion, the value and benefits of encouraging the use of social media far exceed the negatives. If your employees are properly trained, they can be increasing your brand awareness, driving traffic to your website and showing company comrade, all through social media.
Of course it’s scary to think about what your employees could say about your company in the social media world if they are frustrated, but as long as you have a social media policy in the place and a solid training program, you can minimize that risk.
If you need help coordinating these classes, feel free to call us! We’re doing it for our clients, and we’d be happy to help you! E-mail us at melissa@serendipitconsulting.com or call 480.250.4315.
After reading an eMarketer article, “Americans Want Brands That Inform, But Don’t Get Too Friendly” I realized how important it is for businesses to utilize their marketing strategy to provide their audience with news. If your brand can be a reliable source of information, you will succeed in winning your clients’ trust and loyalty.
So what makes news? As a journalism degree holder, I can tell you that news incorporates seven different qualifiers: timeliness, impact, proximity, controversy, prominence, currency and oddity. You can read more about each qualifier here, an article from the Handbook of Independent Journalism.