Serendipit reflects on the newfound flexibility with Twitter’s Direct Message feature.
Starting this July, you will no longer be limited to 140-characters in your direct messages. Twitter has announced that users will be allowed to write up to 10,000 characters in a message.
The character limit on tweets will still remain at 140 characters.
What does this mean for brands? You will no longer have to worry about trying to convey your entire message in one small phrase and will now be able to clearly get your message across to your followers directly. We believe that there is a lot of potential with this new feature and it will be interesting to see how brands will take advantage of it to better their customer service and communication with their current and potential audience members.
What do you think of the news? Tweet us your thoughts at @Serendipit!
Are you looking to optimize and refresh your brand’s social media strategy? Contact our team of experts to get you started: 602-283-5209.